Q: Do you provide the manufacturing year of your vehicles?
A: Yes, if available. However, since this information is from a third party, its accuracy cannot be guaranteed. Qualitex Trading is not liable for issues caused by this information.
Q: Are spare keys included?
A: It varies. If spare keys are not found in the glove compartment, they are not included, and you will need to make copies.
Q: Does the vehicle come with an English manual?
A: No, we sell used Japanese vehicles, so any included manual will be in Japanese.
Q: Can I ask for the vehicle’s odometer reading to be changed?
A: No, altering the odometer reading is illegal. Qualitex Trading does not engage in illegal activities.
Q: How many vehicles do you have in stock and how often is the inventory updated?
A: We primarily purchase vehicles directly from auctions based on client orders, but we also maintain inventory for stock.
Q: Can you install audio systems or other parts like alloy wheels?
A: Yes, please specify the additions you want before requesting the Proforma Invoice.
Q: Can I request a vehicle not listed on your website?
A: Yes, please let us know what you are looking for, and our staff will try to find it for you.
Q: Can you show the condition of the vehicle?
A: Yes, we provide up to 30 detailed photos of each vehicle.
Q: Can I visit to see the vehicles in person?
A: No, you cannot enter our storage yard due to security reasons. However, you can visit our office by scheduling an appointment in advance.
Q: Can you ship auto parts inside the vehicle I am buying?
A: No, we cannot place anything inside the vehicle unless it is shipped by container.